zorax
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government backed budget airlines are as much, if not more, to blame for cost-saving measures and the decline in service standards. They are the ones that are hemorrhaging money, and in trying to cut costs they end up making the service worse. A privately run airline the has to either compete with that by lowering their own service quality, or they switch course and go the route of being a full-on luxury airline, at which point they have to compete against Emirates and Qatar.i too want there to be 15 seats per row with extra charges for meals, tv and using the toilet
the industry is just broken.